FAQs
Below are answers to frequently asked questions about window installation, Marvin products, options and sizes, working with a Marvin Authorized Installing Retailer and the Marvin warranty.
Products
Q. Does Marvin make replacement windows?
Q. Are Marvin products energy efficient?
Q. What is the difference between an insert window and a full frame replacement window?
Q. What is the difference between the Ultimate Insert Double Hung and the Tilt Pac?
Q. What is the difference between Ultimate Double Hung and Magnum Double Hung Windows?
Q. I own an historic home. Can Marvin meet historic requirements?
Product Sizing
Q. What products and sizes does Marvin offer?
Q. Does the Ultimate Insert Double Hung come in standard sizes?
Q. I need a unique size or special shape window. Can Marvin help?
Product Options
Q. Can I paint or stain Marvin products?
Q. What are Marvin's hardware options? Can I change the finish of my hardware?
Q. What are "glazing options" and why are they important?
Q. Are screens available for my replacement windows? What are the options?
Product Warranty
Q. What sort of warranty does Marvin offer?
Purchasing Marvin Products
Q. Where can I see or purchase Marvin windows and doors?
Q. Can I buy directly from Marvin Windows and Doors?
Q. How much will my new windows and doors cost?
Installation Questions
Q. Why should I select a Marvin Authorized Installing Retailer?
Q. Can I install my new windows myself?
Q. How long will it take for my windows to be installed?
Q. Will the interior decor and exterior of my home be affected by the replacement process?
Products
Q. Does Marvin make replacement windows?
A. Yes. The Ultimate Insert Double Hung Window and Tilt Pac Double Hung Sash Replacement System are made specifically for replacement. Either of these replacement products can be installed without disturbing the interior trim or exterior of your home. Both the Ultimate Insert Double Hung Window and Tilt Pac can be ordered in a wood or clad-wood exterior. Additionally, any of Marvin's full-frame products can be sized to fit existing openings. Contact a Marvin Authorized Installing Retailer for more details.
Q. Are Marvin products energy efficient?
A. Yes. Marvin products with insulating glass, Low E II and Argon glazing meet Energy Star Requirements in all four regions.
Q. What is the difference between an insert window and a standard, full frame window?
A. An insert window is installed into the existing window frame. Insert replacement windows are installed without disturbing the interior trim or exterior of your home. Full frame replacement windows are appropriate when the entire window needs replacement—for example, when it's substantially out of square or has deteriorated beyond repair. The window, including sash, frame and casing is replaced.
Q. What is the difference between the Ultimate Insert Double Hung Window and the Tilt Pac Sash Replacement System?
A. The Ultimate Insert Double Hung is a complete window unit used when higher performance or traditional interior aesthetics are desired. The frame of the Ultimate Insert Double Hung is placed inside the frame of your existing window. In comparison, the Tilt Pac consists of replacement parts including an upper and lower sash, hardware and vinyl jamb liners for improved operation.
Q. What is the difference between Ultimate Double Hung and Magnum Double Hung Windows?
A. Ultimate Double Hung Windows come in a wide range of standard sizes appropriate for residential construction. As an Ultimate Double Hung Window increases in size, the weight of the sash requires more robust construction and built-in assistance to aid its ability to be opened and shut with ease. For this reason, Marvin has created the Ultimate Double Hung Magnum Window.
Q. I own an historic home. Can Marvin meet historic requirements?
A. Yes. Marvin can produce historically accurate windows. Marvin offers traditional wood construction and authentic, single-glaze divided-lite options, as well as custom sizing, casing and glass options.
As the focus on energy efficiency has increased, many historic preservation committees will also consider Marvin's aluminum clad products with insulating glass. Marvin's simulated divided lites and ability to extrude historically accurate window profiles and casings offer historic home owners an energy efficient, low maintenance choice.
Product
Options
Q. Can I paint or stain Marvin products?
A. Yes. Marvin products may be painted or stained. Marvin products can be ordered as "bare wood" for staining, or you may choose the "white-primed" option for painting. If you purchase all-wood products, the wood exterior must be finished with an exterior paint. Marvin's clad-wood products do not need to be painted on the exterior. The extruded aluminum cladding has a low-maintenance, baked on, commercial-grade Kynar finish—the toughest available. Clad products are available in five standard and fourteen select colors. Marvin can also create custom colors to coordinate with your home's exterior.
Q. What are Marvin's hardware options? Can I change the finish of my hardware?
A. Marvin offers an extensive selection of hardware finishes, including both traditional and contemporary choices. Additionally, Marvin Architectural Hardware offers additional choices for Marvin’s line of swinging doors. Hardware and finish options can be viewed in the product section by clicking on the “Hardware + Accessories” link for a particular product.
Q. What are "glazing options" and why are they important?
A. "Glazing" is the technical word for "glass." The glazing options you select will impact the overall energy efficiency of your new windows. Clear, insulating glass is standard on Marvin products. Argon gas, Low E and other reflective coatings are available to help control heat gain and loss. Consult with your Marvin Authorized Installing Retailer to select the right glazing options for your region.
Q. Are screens available for my replacement windows? What are the options?
A. Yes. Each Marvin window and door has at least one screen option. Information on screen and mesh options can be can be viewed in the product section by clicking on the “Hardware + Accessories” link for a particular product.
Product Warranty
Q. What sort of warranty does Marvin offer?
A. All Marvin products carry a transferable warranty. Marvin warranties the product for 10 years and the glass against seal failure for 20 years. Speak with your contractor, remodeler or Marvin Authorized Installing Retailer regarding their installation and labor warranty.
Purchasing Marvin Products
Q. Where can I see or purchase Marvin windows and doors?
A. Marvin products are sold only through our network of retail partners. Contact a Marvin Authorized Installing Retailer near you—they can direct you to a show room near you.
Q. Can I buy directly from Marvin Windows and Doors?
A. No, Marvin products are sold through retail partners. These professionals can answer your questions regarding installation, sizing, features and options, special shapes and sizes, warranty, service and pricing. Click here to find Marvin Authorized Installing Retailer near you.
Q. How much will my new windows and doors cost?
A. A Marvin retailer can provide you with an accurate estimate for your windows. The entire cost of window replacement is dependent upon factors such as:
•The window replacement process—insert replacement or full frame replacement
•The number and type of windows and doors required
•Product options selected, such as casing or grilles
•Labor to install. Marvin Authorized Installing Retailer can provide you a complete project estimate.
Installation Questions
Q. What are the benefits of using a Marvin Authorized Installing Retailer?
A. A Marvin Authorized Installing Retailer will guide you through the window replacement process every step of the way. They will clearly explain your options, take careful measurements, place your order and then install your new windows and doors. These replacement experts will provide you with a worry-free, professional experience. All Marvin products are made to your exact specifications, designed for low maintenance and energy efficiency, and backed by a complete 20/10 limited warranty. Trust your Marvin Authorized Installing Retailer to provide you with the service and support you expect.
•The window replacement process—insert replacement or full frame replacement
•The number and type of windows and doors required
•Product options selected, such as casing or grilles
•Labor to install. Marvin Authorized Installing Retailer can provide you a complete project estimate.
Q. Can I install my new windows myself?
A. Installation instructions and videos are available on this web site. We suggest you consult these materials before making a decision about installation. Marvin recommends that our products be installed by a Marvin Authorized Installing Retailer or professional window installer.
•The window replacement process—insert replacement or full frame replacement
•The number and type of windows and doors required
•Product options selected, such as casing or grilles
•Labor to install. Marvin Authorized Installing Retailer can provide you a complete project estimate.
Q. How long will it take for my windows to be installed?
A. A Marvin Authorized Installing Retailer can provide you with an approximate delivery date for your Marvin windows and doors (about four weeks on average), and will work with you to create a project timeline for installation that fits your schedule.
Q. Will the interior decor and exterior of my home be affected by the replacement process?
A. The amount of disruption to your home's exterior and interior d�cor will depend on the type of window replacement process you choose. If you choose an insert window, such as the Ultimate Insert Double Hung Window or Tilt Pac Double Hung Sash Replacement System, these products can be installed with little or no disruption to the interior trim or exterior of your home. If using full frame products for your project, interior and exterior window millwork will need to be removed so that the frame of the existing window can be removed before the new window is installed.
